Frequently Asked Questions

Frequently Asked Questions2024-01-15T12:35:30-03:30
Why should I pay to maintain my furnace?2023-04-18T11:42:59-02:30

An annual inspection, cleaning, and, maintenance of your heating boiler/furnace, will ensure the system is working to its potential. This can also help to reduce unexpected breakdowns during the heating season. Regular maintenance will also help the longevity of the boiler/furnace and distribution system.

Furnace/Boiler manufacturers do recommend annual inspections and regular maintenance by a technician. In addition, their manufacturer warranty terms are very clear about damage caused by lack of maintenance. Annual inspections can also find small problems that can be rectified before they turn into major issues.

What tank options do you have?2023-05-25T14:14:01-02:30

We provide 2 types of oil storage tanks for residential installation. Double bottom steel and Fibreglass. Fibreglass being a noncorrosive option, is the #1 choice for homeowners when replacing their existing oil tank.

What payment methods do you accept?2023-03-27T16:05:57-02:30

We accept payments through credit card, cheque, e-mail transfer, and financing through Granville Capital.

What kind of flooring works best for a Hot-Water In-floor heating system?2023-04-04T21:09:01-02:30

Hot Water In-floor heating works with a variety of flooring types, such as ceramic tiles, pre-engineered hardwood, and laminate. These materials allow the heat from the system to flow through.

What is the difference between a furnace and a boiler?2023-05-25T17:37:11-02:30

Furnaces distribute heated air through a house using ducts, while boilers heat water and distribute it through baseboard radiators or in-floor heating. It is quite common for homeowners to refer to their oil-fired or electric hot water unit as a furnace. We get it and understand what you mean when you call it a furnace!

What can I do to help maintain the life of my steel oil tank?2023-05-25T14:13:20-02:30

Regular visual inspections can help to identify any possible problem areas. Lightly sand and paint any surface rust. Check the tank for water regularly, and if present, have removed immediately.

Is there a warranty included with a new furnace or boiler?2023-03-27T16:07:27-02:30

All heating products we install come with a manufacturer’s warranty. Additionally, Cooper’s also offers a 12-month labor warranty.

Is replacing Kitec piping a big job?2023-05-25T14:05:16-02:30

Unfortunately, replacing Kitec piping is not a quick nor an inexpensive job. In most cases, walls, ceilings, and/or floors may require cutting to give access to the piping for replacement. New Pex piping and fittings need to be installed on all the heaters in the home. Given the issues that can develop with Kitec piping, the benefits can out way the costs for replacement.

Is it worth switching from oil to electric heat?2023-10-24T11:13:42-02:30

Switching from oil to electric heat can be worth it for several reasons. Electric heating systems are often more energy-efficient and environmentally friendly and can result in long-term cost savings. Additionally, electric heating eliminates the need for on-site fuel storage, reducing the risk of leaks and environmental contamination associated with oil.

Is in-floor heating expensive to install?2023-05-25T13:31:56-02:30

Installation costs for in-floor heating do depend on the square footage of the space, among other factors. However, it is a tremendously comfortable, clean, and quiet system that can provide primary heating for the entire home. The system can be installed to have multiple heating zones, allowing for better control and helping to reduce energy costs. In-floor heating systems tend to have lower maintenance costs and provide more comfort by maintaining a consistent temperature in the home. Additionally, it is compatible with a majority of floor surfaces, such as ceramic, pre-engineered hardwood, or laminated flooring.

Is converting from an oil to electric furnace expensive?2023-05-25T17:39:03-02:30

The cost of converting from an oil to electric furnace can be different for every home, however, the best way to determine a more accurate price would be to consult one of the professionals at Cooper’s, for an estimate. There are several advantages to switching over from an oil-fired system to an electric one. Government rebates may also be available to help alleviate some of the costs when switching.

Is an electric furnace more efficient than an oil furnace?2023-10-24T11:15:02-02:30

Electric furnaces are generally more efficient in converting energy to heat than oil furnaces. Electric systems can achieve nearly 100% efficiency since all the electricity consumed is converted into heat. Oil furnaces, while efficient, may lose some energy in the combustion process. However, the overall efficiency depends on each system’s specific models and maintenance.

Contact us to discuss your specific situation, and we can determine the most suitable and cost-effective heating solution for your needs.

Is an electric furnace cheaper than oil?2023-10-24T11:14:10-02:30

The cost comparison between an electric furnace and an oil furnace involves various factors, such as the local cost of electricity and oil, the efficiency of the systems, and the insulation of your home. Electric furnaces can sometimes be more cost-effective, especially with advancements in energy-efficient technologies.

How often should I have my heating system inspected and/or cleaned?2023-05-25T13:43:00-02:30

Annual inspections and servicing will ensure your heating system continues to function efficiently and can help to pick up on small issues before they become big problems.

How often should I have my ducts cleaned?2023-03-27T16:17:57-02:30

It is advised to have your air ducts thoroughly cleaned every 2 – 3 years to prevent maintenance and health problems before they start. However, homes with pets or children with allergies should have their air ducts professionally cleaned more frequently than the recommended average.

How long does it take for a duct cleaning?2023-03-27T16:18:31-02:30

Usually, this can take Cooper’s experienced technicians around three to five hours for a comprehensive cleaning.

Does my hot air furnace have an air filter that needs to be changed?2023-05-25T13:54:45-02:30

Yes. All hot air oil-fired and electric furnaces have an air filter that should be checked and replaced if needed annually or more frequently if there are pets or high dust in the home.

Do you offer home heating consultations?2023-03-27T16:05:09-02:30

Yes, we do! Cooper’s offers free site visits for any work that would be dependent upon a quote (such as an electric furnace changeover). For emergency services or maintenance/cleanings, a home site visit is not required.

Can you convert an oil furnace to an electric furnace?2023-10-24T11:13:14-02:30

Yes, converting from an oil furnace to an electric furnace is possible. This process involves removing your oil-fired furnace/boiler and replacing it with an electric furnace/boiler unit.

In this application, the oil-fired furnace/boiler and oil tank are removed from the home and disposed of. The feasibility of the conversion depends on factors such as the electrical capacity of your home, the heating needs, and the existing infrastructure.

Can I add a duct cleaning to another service?2023-05-25T13:53:45-02:30

Yes, let us know if you would like this added to your next hot air furnace servicing.

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